Claims and client statements
We offer a managed service to support you in submitting Home Care Package claims to Services Australia and providing your clients with monthly statements for the care and services you’ve delivered.
Compliant with government requirements
Trust your claims meet the Government’s Improved Payment Arrangements requirements and are Services Australia compliant.
Tried, tested and accurate
Get a superior HCP claims experience.
To date, Lookout has processed over 20 million dollars in Home Care Package claims for thousands of care recipients nationwide. Our claim submission solution is now available to non-Lookout users as a managed service. Get the personalised support your business needs, and gain peace of mind knowing your claims and client statements are sorted.
Partner with us and get the support your business needs
Exactly how claims should be.
We’re here to support your business to grow
To help support operators looking for a solution for the government’s Improved Payment Arrangements without a complete business overhaul, Lookout offers Home Care Package claims as a managed service.
Hand over the stress and focus on doing what you do best
Working with our Success and Solutions team, all you need to do is handover your financial reports and Lookout will generate your claims and customer statements for you, on time, every month.
Shore up your care business for Support at Home July 2023
Begin a partnership with Lookout today and begin a reliable, consultative relationship that will address current and future changes in the financial and operations landscape of running a care business in Australia.
Unlock even more with Lookout's full
Home Care Package solution
Take the reigns and unlock even more capabilities for your care business. Gain complete oversight and control of your client’s Home Care Packages within Lookout. Monitor client budgets with projected safe-to-spend balances, keep track of your client’s subsidies and fees seamlessly, and submit monthly claims and generate automatic client statements with the click of a button. It’s never been easier!